Refund policy

Damaged, defective, wrong or missing items

If your order arrives damaged, defective, incorrect, or with items missing, contact us within 30 days of delivery and we'll send a free replacement or issue a full refund to your original payment method.

To start a claim, email sellvendorss@gmail.com with your order number, a short description of the problem, and clear photos of the item and packaging.

You don't need to send the item back unless we ask you to. If we do ask for a return, we'll cover the return shipping.

Orders that don't arrive

If your order hasn't arrived within 30 days of shipping, contact us and we'll send a replacement or refund your order.

Change-of-mind returns

We aren't able to accept returns or exchanges for items that arrive in good condition, including wrong-size orders, so please check the size details on each product page before ordering.

Cancellations

You can cancel an order for a full refund before it ships. Email us as soon as possible with your order number.

Refund timing

Approved refunds go back to your original payment method. Your bank or card provider may take 5-10 business days to show the refund.